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Cookie Policy

Last updated: 24/09/2025

Introduction

Total Concept (“we”, “us”, “our”) uses cookies and similar technologies on its website www.totalconcept.be.

This policy complies with European legislation (GDPR and ePrivacy Directive) and explains:

  • what cookies are,

  • which cookies we use,

  • for what purposes,

  • how long they are stored,

  • and how you can manage or delete them.

What are cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. On subsequent visits, these cookies are sent back to the originating website or another website that recognizes the cookie.

Cookies enable a website to remember your actions and preferences (such as login details, language, or settings) so you don’t need to re-enter them every time you return.

Similar technologies include tracking pixels, local storage, and scripts.

Categories of cookies we use

We distinguish four categories of cookies:

  1. Strictly necessary cookies
    Essential for the functioning of the website. Without these cookies, the site cannot function properly.

  2. Functional cookies
    Remember preferences or choices (such as language or cookie banner status) to enhance user experience.

  3. Analytical cookies
    Collect information on how visitors use the website (pages viewed, sessions, click behavior). These cookies help us improve our website.

  4. Marketing / tracking cookies
    Track visitors across websites for advertising purposes.
    ➝ At this time, Total Concept does not use marketing cookies.

Overview of cookies we place

Cookie namePurpose / DescriptionCategoryRetention periodProvider
cmplz_banner-statusRemembers whether you closed the cookie banner or what choice you made.Functionalapprox. 1 yearComplianz (cookie consent)
_gaUsed by Google Analytics to distinguish unique visitors.Analytical2 yearsGoogle
_ga_TKP9MM9PY0Variant of the GA cookie, registers session data and pageviews.Analytical2 yearsGoogle

Consent

When you first visit our website, a cookie banner is displayed. You can choose to:

  • Accept only necessary cookies

  • Accept all cookies

  • Manage settings (enable/disable per category)

Non-essential cookies (such as analytical cookies) are only placed after you have given your consent.

You can change or withdraw your consent at any time via the cookie settings on the site.

Managing or deleting cookies

You can manage or delete cookies via:

  • Our website: through the cookie settings button (banner or footer).

  • Your browser: settings in Chrome, Firefox, Safari, Edge, etc., where you can block or delete cookies.

Please note: if you disable cookies, some website functions or pages may not work properly.

Processing by third parties

  • Google Analytics: we have a data processing agreement with Google and use IP anonymization where possible. Data is used solely for statistical purposes.

  • Complianz plugin: used only to store your cookie consent preferences.

We do not share personal data with other third parties via cookies.

Retention periods

  • Analytical cookies: up to 2 years

  • Functional cookies: approx. 1 year

  • Strictly necessary cookies: only for the duration of the session

Your rights

In accordance with the GDPR, you have the right to access, rectify, delete, or restrict the processing of your personal data. You also have the right to object and to withdraw your consent at any time.

For more information on your rights, please refer to our Privacy Policy.

Changes to this policy

We may update this cookie policy from time to time, for example when we introduce new functionalities or to comply with legal requirements. The latest version is always available on our website.

Contact

If you have any questions or comments about this cookie policy, please contact us:

Total Concept BV
Ter Stratenweg 29B, 2520 Ranst
Tel: +32 3 290 70 70
E-mail: info@totalconcept.be
VAT: BE0463.234.980